National University of Sciences and Technology
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MEM 806 Quality and Reliability Management
Campus PNEC
Programs PG
Session Summer Semester 2016
Course Title Quality and Reliability Management
Course Code MEM 806
Credit Hours 3-0
Pre-Requisutes Operations Management, Probability and Statistics
Course Objectives This module provides an understanding of quality strategies and systems. Student will also acquire necessary skills to understand process variations, measurement techniques and develop an action plan to minimize the variation to improve product quality and customer satisfaction.
Detail Content
  • Introduction
  • Quality Statements, Deming Philosophy & Corporate Responsibility
  • Customer Perception of Quality & Employee Involvement.
  • Continuous Process Improvement, Kaizen & Quality Awards
  • Supplier Partnerships & Benchmarking
  • SPC & other Quality Tools
  • Six Sigma Applications
  • Quality Management Systems
  • Product Design for Quality
  • Quality Function Deployment
  • Quality Costs, Product Liability & Safety
Text/Ref Books
  • The Basics of FMEA by Robin E. McDermott, Michael R. Beauregard, and Raymond J. Mikulak, Productivity Press (1996)
  • Statistical Methods for Quality Improvement, by Hitoshi Kume, edited 3 A Corporation, Productivity Press (1987)
  • Total Quality Management, Organization and Strategy by James R. Evans & James W Dean, Jr, 3rd Edition, THOMSON South Western (2003).
  • Six Sigma Tool Navigator, The Master Guide for Teams by Walter J. Michalski with Dana G. King (Editor), Productivity Press (2003)
  • Using Lean for Faster Six Sigma Results: A Synchronized Approach, by Mark Nash, Sheila Poling and Sophronia Ward, Productivity Press (2006)
  • The Management and Control of Quality, by James Robert Evans, William M. Lindsay , Thomson Learning (2007)
Time Schedule Summer Semester 2012.
Faculty/Resource Person Lt Cdr M AkmalAtaullah
Discipline: Engineering Management
Specialization: Engineering Economics